Frequently Asked Questions (FAQ)

 


So, how does this all work?

I understand that virtual assistance may be a new concept for many, however, it's much easier than it seems!

"A Virtual Assistant (VA) is a highly-skilled, independent professional who provides administrative, technical and/or creative business support services.  They are your off-site administrative professional."

I offer a free initial one-hour consultation to find out what it is you require and the scope of work.  This consultation can be held by phone, Skype, in person (locally) - whatever suits best.


Why should I use Bird in Hand PA Services?

There are so many reasons - here are just a couple of really good ones!

  • Savings: You can avoid spending a fortune hiring a regular assistant, paying for employee sick days, downtime, benefits, holidays and taxes, alongside purchasing expensive office space and equipment.
  • Quality: With my experience as a Board Level Executive PA you just tell me what you need and I'll work with you to ensure you are happy.  Not only will the project be done, but I'll do it with a personal touch - you'll feel like you're the only client I have.

What are your rates?

There are various options, please visit my Rates page for a full list of hourly costs and retainer packages.


What if I exceed the amount of hours in my package?

I will never work more hours than you paid for without contacting you first.  If you happen to exceed the number of hours in your package, I will notify you and, upon your approval, will continue providing you administrative support at your package's hourly rate.


 What if I don't use the amount of hours in my package - do they roll over to the next month?

Unused hours do not roll over.  The amount of hours reserved can be reviewed as necessary.